We at Valor Exchange and its affiliates (hereinafter, “Valor Exchange” “ValorExchange” "the Company", "we", "us" or "our") respect and protect the privacy of personal information (“Personal data”) of users on our platform. By "Personal Information" (we mean information about you that identifies you personally or by which your identity can reasonably be determined. This may include your name, Government Issued ID, Residential address, email address and other contact details.

This Privacy Policy (together with our Terms and Conditions) governs our collection, processing and use of your Personal Information, your rights relating to the Personal Data when You use this Service or purchase the Products and Services offered on the website and its services.

The purpose of this Privacy Policy is to inform you about/of:

  1. Collection and Use of Personal Information;
  2. How we collect personal information about you;
  3. How we use information about IP addresses and cookies;
  4. Disclosure of personal information to third parties;
  5. Cookies Policy
  6. External links
  7. Children Personal Information
  8. Security
  9. Data retention
  10. Updating and deleting of personal information
  11. Acceptance of Privacy Policy
  12. Revision and Modification of Personal Information

Collection and use of Personal Information

Your Personal Information may be collected if you use this website, to establish an account and access our services onValorExchange.com or make any transactions through Valor Exchange and from public records or third parties. Some of the Personal Information we collect is required by us to meet our legal and regulatory obligations. The Personal Information we collect is required in order for us to provide our services efficiently and effectively.

The types of Personal Information which we collect may include: your name; your government identification number; your residential address; your phone number; your e-mail address; Country; your username; your photograph; videos; IP address; Cookies ID and/or other identifiers; Language,your banking details including account numbers; your date of birth; wallet and information about your Transactions and activities while using the website.

Our use of your Personal Information may include the following:

  • To provide Services through operating the Website, including to:
    • Register, create, and manage your account;
    • Provide authentication of your identity or access to an account, or assist sellers in verifying your identity;
    • Execute, initiate, facilitate, and/or process transactions;
    • Provide customer service and communicate with you regarding your account or any Services you use;
    • Perform KYC, or other similar reviews;
    • Evaluate applications and validate accuracy of information for verification purposes.
  • To manage risk and protect you, other persons, and the Website and Services.
  • For the purpose of providing a personalized experience and implementing your preferences.
  • To better understand how customers use and interact with the Website and Services.
  • For the purpose of market research, communications, and personalized services including marketing our products and services, promotions as well as advertising on third-party websites.
  • To provide you with location-specific options, functionalities, and offers.
  • To comply with our terms, policies and obligations, including, but not limited to, disclosures and responses in response to any requests from law enforcement authorities and/or regulators in accordance with any applicable law, rule, regulation, judicial or governmental order and regulatory authority of competent jurisdiction, discovery request or similar legal process.
  • To resolve disputes, collect fees, or troubleshoot problems.
  • To manage our business.

We may also process Personal Data for other purposes based upon your consent when required by applicable law.

You should note that you are not obliged to give your Personal Information to the Company, but if you choose not to do so, we may not be able to provide our services, or your access to our services may be limited

How we collect Personal information about you

We collect Personal Data from a number of sources, including

  1. Directly from you:We collect Personal Data directly from you when you use our Website or Services, communicate with us, or interact directly with us.
  2. From service providers and/or data processors who assist us in providing the Website or the Services
  3. From other users on the ValorExchange Website or from affiliates integrated with the ValorExchange Website or Services.
  4. From third partieswho may help us verify identity, prevent fraud, and protect the security of transactions; evaluate your creditworthiness or financial standing; who may help us analyze Personal Data, improve the Website or the Services or your experience on it; market products or services, or provide promotions and offers to you.
  5. From Social Media platforms,if you interact with us through social media.
  6. From Blockchain Datato ensure parties utilizing our Services are not engaged in illegal or prohibited activity under our Terms, and to analyze transaction trends for research and development purposes.

Disclosure of Personal Information with other parties

It is our policy to permit access to your personal information only to those who need it to perform their duties and to share it only with third parties who have a legitimate purpose for accessing it. Valor Exchange will never sell or rent your personal information to third parties without your explicit consent. We will only share your information in the following circumstances:

The categories of persons with whom we may share Personal Information include:

  1. Third party identity verification services in order to prevent fraud:
  2. This allows Valor Exchange to confirm your identity by comparing the information you provide us to public records and other third party databases. These service providers may create derivative data based on your personal information that can be used in connection with the provision of identity verification and fraud prevention services.
  3. Service providers and/or data processors:We may share Personal Data with third-party service providers that perform services and functions at our direction and on our behalf. These third-party service providers may, for example, provide you with Services, verify your identity, assist in processing transactions, send you advertisements for our products and Services, or provide customer support.
  4. Other parties to transactions, such as sellers:We may share information with the other participants to your transactions, including other users from whom you are purchasing the digital asset.
  5. Financial institutions and other companies:We may share your personal information with financial institutions and other companies involved in helping you make payments in connection with transactions, audits, compliance or corporate governance functions.
  6. Affiliates that receive referrals from our Website.
  7. Other third-parties for our business purposes or as permitted or required by law.

Cookies Policy

We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze website performance, and for marketing purposes, as further detailed below.

A cookie is a piece of information (text file) stored on your device. When you visit our site, we set our own cookies (called first-party cookies) to store information on your device, such as your language preferences or login information. We also use 3rd-party cookies, which are cookies set by our partners (such as Facebook, Linkedin, Google, etc.).

The duration of a cookie depends on its function. “Session cookies” are only active during your online session, while “persistent cookies” will stay active on your device after closing your browser.

Blocking or deleting cookies from your browser

Find more information about deleting or controlling cookies at www.aboutcookies.org. (Note that this website is a third-party website. Therefore, we cannot ensure its accuracy, completeness or availability).

It is also possible to set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. You can do this through the browser settings page of the browser you use.

You can prevent Google Analytics from collecting and using data about you by downloading and installing the browser plug-in available here. This creates an opt-out cookie that prevents the processing of your data. For more information about Google Analytics cookies, please see Google's help pages and privacy policy.

We may update this Cookie Notice in the future. We encourage you to periodically review this page for the latest information about cookies set by Valor Exchange.

External Links

Please note that the Site contains links to third party sites and if you navigate to a third party site from the Site, any data you provide to that site and any use of that data by the third party are not under the control of Valor Exchange and are not subject to this Policy. You should consult the privacy policies of each site you visit. This Policy applies solely to personal information collected by our Site. If you upload content, including personal information, to a social network and then tag the Site, your submission will be subject to that social network's terms of use and privacy policy, even where you post on an official Valor Exchange page on the social network. We do not have control over these terms of use and privacy policies and have not reviewed their adequacy. You should therefore review these before submitting any personal information.

Children’s Personal Information

We do not knowingly request to collect personal information from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, Valor Exchange will require the user to close his or her account and will not allow the user to continue using our Services. We will also take steps to delete the information as soon as possible. Please notify us if you know of any individuals under the age of 18 using our Services so we can take action to prevent access to our Services.


We take rational steps to protect your Personal Information from misuse, loss, unauthorized access, modification or disclosure, including implementing appropriate security measures. The security measures in place will, from time to time, be reviewed in line with legal and technical developments. However, we give no guarantee that such misuse, loss, unauthorized access, modification or disclosure will not occur.

Please recognize that you play a vital role in protecting your own personal information. When registering with our Services, it is important to choose a password of sufficient length and complexity, to not reveal this password to any third-parties, and to immediately notify us if you become aware of any unauthorized access to or use of your account.

Data Retention

We retain Personal Data for the period necessary for the purposes for which it was collected, or for such periods as required by applicable law. This may involve retaining Personal Data for periods following a transaction. We make efforts to delete your Personal Data once it is no longer required for any of the business purposes described above.

Updating and Deleting of Personal Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact Valor Exchange Customer Support and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.

You can review and change your personal information by logging into the Site and visiting your account profile page.

Acceptance of Privacy Policy

By accessing and using any of our services, you indicate that you accept and agree to the terms of this Privacy Policy. In situations where we need your consent to process your personal information in a manner other than described in this Privacy Policy, we will obtain your consent to the collection, use, and disclosure of your personal information.

Additional information about the collection, use, and sharing of data for specific products and services may be provided by ValorExchange at any time. These notices may clarify or supplement ValorExchange's privacy policies or may provide you with additional choices about how your data is handled by ValorExchange. You should immediately cease access or use of our services and products if you do not agree with or are not comfortable with any part of this Privacy Policy.

Revision and Modification

Our policies, content, information, promotions, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of the Company. If we change this Privacy Policy, we will take steps to notify all Users by a notice on our website and will post the amended Privacy Policy on the website.

Copyright © 2021 Valor Exchange